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Frequently asked questions
How are my products packed?
Where are my products shipped from?
How can I check the status of an order?
What shipping methods are available?
Is tracking available?
How long is fulfilment time?
What’s the average transit time?
What are your shipping rates?
How are taxes handled?
What if the recipient’s address was wrong?
My order status shows, returned to sender, what now?
What if the product is damaged in the mail?